Terrible Sevice. White Collar Theives

<p>I've had a sordid history with nedbank. The first issue was when they messed up the payment of my student loan, and expected me to fix it. I should have closed all my accounts then, but I perservered. Second problem was not informing me of an 'honourary fee'. A R90 fee thy charge if you go in the red. Even if you swipe for R10, they'll charge the R90 fee without telling you either that you are in the red or that they are charging a fee. Yes, they let you over spend with a normal cheque card which has no credit agreement whatsoever. Took me a few R90 's to figure out what was happening. Then I ordered a 'greenbacks' loyalty card. This card only works at certain places. They cancelled my current card and moved me over to this useless program. I kid you not, they cancelled my card without telling me (I was at a resturant when it randomly stopped working) and then cut it up in front of me saying they couldn't reinstate it or give me another one then and there. Final straw. I switced to FNB.</p> <p>On wanting to close my accounts (on the 19th) I was told that this was impossible as I hadn't FICA'ed. No one had contacted me about this. According to FICA Laws they should have put in as much effort as possible (they put in none) and then frozen my account. Instead they continue to charge me. Now I need to FICA to close my accounts. On attempting to FICA (7 days ago) I was told today that they need documents with my OLD address that are only 3 months old. I dont know how they expect you to have that, and even if you do, what is the point? I just want to close my account and not be charged ANOTHER useless month's fees. Stalling like this really is *******. I wonder how many other R100's you collect from people trying to close their useless accounts?</p>