1 reviews | Active since Nov 2011
Terrible services as a first time client
Round about the 19th of October 2015 I app**** online for a current account and a credit card at Nedbank.<br> <br> I received a sms stating that the cards are to be collected at Nedbank The Grove Mall. I took my id and all other supporting documents to collect the cards at collection. Received the cards and when I requested information wrt shifting of debit orders, letter for my employer to change bank, internet banking, investing etc, I was told to complete a form and wait for a banker, which I did.<br> <br> Gillian van Rensburg approach me and asked how she can assist I explained the queries I have and she irritated herself at my request. We walked to her desk where she had personal information lying openly about other clients on her desk info such as id's payslips etc. She had a stinking attitude in assisting me and she was clearly ******.<br> <br> I would like to cancel the current account as well as all other relating products.<br> <br> SIES as I first time client experiencing such services, I refuse to be a client at Nedbank and be satisfied with the services that such a ****** *** like Gillian van Rensburg offered me, representing Nedbank in this manner clearly changed my mind from changing banks.<br> <br>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
