Terrible service with Nedbank Homeloan

<p>To all Homeowners with Nedbank accounts.</p> <p> </p> <p>The worst bank to deal with by far,Last year in February my Nedbank homeloan was paid up , and the bond became dormant. Nedbank charged me for insurance that was canceled. they sorted it out.hopefully.</p> <p>Yesterday I found out that according to Nedbank I still owe them R16,385.56 on my bond. How is it possible with a paid up homeloan.. Is this the way Nedbank tried to balance their books, by overcharging their customers.Beware of this bank, Please check your homeloan statements.If it can happen to me , you might be next </p>