DS
David S
1 reviews | Active since Apr 2015
30 Apr 2015, 15:54
terrible service with Nedbank Dreamaker Policy
I tried to close my Dreamaker Policy on the 9th of April. It is now the 29th and I have been promised by 5 different consultants that it will be in my account by various dates. This is still not the case. Every consultant has given me a different story and although I have requested to speak to the team leader my calls have not been returned.
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Nedbank's replyOfficial
30 Apr 2015, 16:29Hello Dsmythe84,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
Nedbank's reply30 Apr 2015, 16:29
Official
Hello Dsmythe84,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team