1 reviews | Active since Jun 2016
Terrible service when you least need it!!!
<p>I'm a nedbank client and to my horror when they supposed to be at my aid, they not there.I'm the one doing follow up which are not even satisfactory. I'm going through retrenchment and have submitted all the revelant documents and was assured that cone 25/06/2017 a debit will not go through on my side but it did. Still haven't received a call from the claims department, I'm really frustrated right now coz my personal loan a fee for such insurance is included but I'm not gettinng the help I need.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Went to the branch as advised and when I got there, the person responsible for this mess was still not to helpful , in fact he didn't even bother to ask and assist or rectify his mess. This Nedbank employee is Jacob Nong from Nedbank Phumlani mall. His such a disgrace to people like me as a client.
Can this be dealt with accordingly.
Thanking thus far Nicolas Govender for the prompt response that his attending to my query.
Went to the branch as advised and when I got there, the person responsible for this mess was still not to helpful , in fact he didn't even bother to ask and assist or rectify his mess. This Nedbank employee is Jacob Nong from Nedbank Phumlani mall. His such a disgrace to people like me as a client.
Can this be dealt with accordingly.
Thanking thus far Nicolas Govender for the prompt response that his attending to my query.
A super big thank you to Nicolas Govender for resolving my complaint, he was very efficient and professional.
A super big thank you to Nicolas Govender for resolving my complaint, he was very efficient and professional.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.
Thank you for your positive feedback. We look forward to a long-lasting relationship.
Kind regards
Client Experience Team.