Terrible service received from NEDBANK

I went to open my Nedbank Savvy bundle account 02 Oct 2019 and i was told my card will be at the branch in kenilworth within 3 days after opening the account. after more than a week i contact the consultant who then told me she ordered the card again on the system and she will monitor and revert the next day which never happened, few days later a lady from the contact centre called me to welcome me and i explained to the lady what is happening and she told me the card was ordered on the system and i should wait about 5 days for the card to reach the bank, up until now i received no further communication regarding my bank card from nedbank. What do i do? i will get paid in 2 days but will have no access to my funds because i don't have a bank card. I AM UTTERLY DISGUSTED BY THE WAY I AM BEING TREATED BY NEDBANK. I REGRET OPENING A ACCOUNT WITH THEM.