TERRIBLE SERVICE , NO REPLY SINCE JANUARY !

I am appalles let alone disgusted by the service I have been receiving from Nedbank.I habe sent over 30 emails from January to date requesting that you review a settlement offer.I wont even calculate the amount of calls I have made I am disgusted .Everytime I call I am told to email and cc *** which I do each time untill this day I have not had a response .

I called in again today following up a call from Tuesday where I was advised my request is still with the admin team and I will be getting feedback bu Thursday it is now Friday .

I called in at 8 ,and have spoken to 4 people already ,call avoidance at its best ! the first one I spoke said they couldnt hear me ,the second one too 2 seconds into the call .I further spoke to Khensani who advised me that there was no application please make it make sense ,further to this she said I must wait on the line ,only to be transferred to another department .

I am giving nedbank until COB to resolve this or else I will be going to the obudsman for further resolution !