TERRIBLE SERVICE -No money reflecting after deposit

I went to the Pavillion mall in Durban on the 01st of December to deposit R1300 using atm cash deposits. No confirnation was received from the machine and no money reflected in my account. Ever since i opened my account with nedbank this year i have been having a lot of problems.....this is just to warn people who would like to switch to nedbank to not even make the mistake. I want my investment account closed and also my cheque account. I want nothing to do with this bank. Its a HELL of a ban****