Terrible service - Nedbank Parys

Nedbank Parys told me to wait approximately 45 minutes if I'd liked to be helped by a consultant. I have 6 investments there. I asked the lady in front why the long wait.. She simply just told me that they have 1 consultant available, and that the others are currently busy with paperwork. I told her that it is unacceptable, because I have a meeting at work and I have limited time on hands. I walked into the bank at 9h30 and walked out at 9h52. For that matter, I'm thinking of moving all 6 (six) of my investments to another, more helpful bank. A bank with handy and friendly staff. I'm highly dissatisfied.