Terrible service from Nedbank home loans department

<p>I app**** for a readvance on my loan which was approved 2 wrecks ago.I phoned the call centre since last week all they do is promise to phone back bit they never do.I phoned their complaints department yesterday nd promises the Relations Manager will look into the matter and phone me back .I'm still waiting.Mike Brown Nedbank has huge challenges your service is worse then what it was no wonder Caitec l is full nd Nedbank empty.My numerous ********** 886</p>