NB
Ntsako B

1 reviews | Active since Oct 2016

01 Oct 2016, 10:18

Terrible service from mfc

<p>I've been trying to get my short fall policy cancelled for 4 months now. Everytime I call I'm transferred to more than 5 consultants but both has been done up to today. </p> <p> </p> <p>They have been deducting money every month, after was promised that it would be refunded.</p> <p> </p> <p> </p>

0
Replies (2)
Nedbank
Nedbank's reply01 Oct 2016, 11:50
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

NB
Ntsako B's update29 Oct 2016, 07:03
Reviewer Update

was assisted to cancel the policy. Thanks