Terrible service from day 1

<p>I got a call from a lady from nedbank virtual sales she was very good and professional and insisted that I would have my card in 2-5 days via delivery from the courier service UTI... 2 days later I received a call from UTI to ask if they could drop off my card at my nearest branch Flora centre which I said was fine... I then went to the branch to collect my card 2 days later after doing all the forms and fingerprints and photos the lady tells me it hasn't been delivered but she will look into it.... A week later I phone nedbank to find out what was happening the lady said I could just come in and do the card no problem... I then went in to do it after doing everything all over again the lady said I had a overdraft which is understandable but as agreed in the phone call 3 weeks early my saving account would be debited.... After 1:30 hours of going through everything I left and got home to do my internet banking this being my first account I didn't know what was required to set it all up...</p> <p>i would think the bank should assist me with it so the next day I had to go back to get my profile number and pin and I asked the lady to help me she rep**** it is easy and can be done at home... </p> <p>I followed what she said by putting all my details and my own pin.... It has now been blocked because I was meant to go online and do it over the Internet first this is terrible service </p> <p> </p> <p>I waited 5 weeks to get my card and its still not set up properly.. For a bank who prides themselves on service this is poor... I will not be keeping my account and will move to a better more professional bank If this is the service I will be receiving...</p>