Terrible service from another banking institution. This time its NEDBANK!

After so many struggles with the current banking details. I have been placed on the ***** prevention database with safps for no apparent reason. I have lost all access to all my accounts and now nedbank seems to not care about it! I have submitted affidavits and signatures and ID etc that was requested. Now nothing further happens! In the meantime I cannot access any accounts, my child has no diapers left and there is no food in the house! Am I supposed to go and put myself into debt because of this matter! The consultant who was handling the account was Una jansen van vuuren, who I was told she is on leave. I do not have a problem with her service but I feel like this is not my fault. I have not committed ***** nor have I attempted to. I want this matter sorted out today. I am now going for a whole week trying to sort this matter out. My contact number is *** and my email is ***