Terrible Service

I have hired a car at SANI in Cape Town on 23rd May 2025. A hold deposit amount was deducted from my account. I took the car back on the 25th and a final invoice was sent to me on 27 May with no further claims or additional payments.

I have been waiting for the hold money of R3800.00 to be released back to my account since then. I have tried my Private Banker to assist but I also failed. They just tell me that they cant see the money on their side. SANI has sent emails to *** with Authorization code to the bank requesting them to release the money. But till today, the money has not been release. I am so annoyed as no one seems to care to solve the matter.