lM
lizzie M

1 reviews | Active since May 2017

23 May 2017, 12:15

Terrible Service at Kempton Park Branch

<p>The service at Nedbank, West Street branch is pathetic. Went to the bank on 2 consecutive days requesting and was so disappointed. The tellers are very slow and one of them chose to serve a Shoprite employee who happens to be a friend who just walked in and went straight to the front. The teller was about to serve a pregnant woman and told her to wait so she could assist her friend whilst some of us had been in the queue for over 30mins. Please management, may you please improve your services at Nedbank. We are still your loyal clients.</p>

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Replies (1)
Nedbank
Nedbank's reply23 May 2017, 12:52
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team