TERRIBLE SERVICE

Once again terrible service! This has been an ongoing thing with Nedbank since I rejoined them a year ago, first, there were ******* transactions on my account that they pulled their shoulders up to, saying that the pin was used so it was my problem, and they cancelled my card and made me pay for the new card even though they advertise that the card is replaced free of charge in the case of an official ***** transaction, and now they suspended my user ID for my online and Phone app because I made a transaction to a new landlord for my rent, and is now after numerous calls, 59 minutes in total, not even answering my emails on ths matter, leaving me unable to transact on month end, and once again NO CLIENT SERVICE, NO REPLY FROM MY "PERSONAL BANKER" and just " sorry for the inconvenience !!! But not caring for the costs and inconvenience to me