Terrible service

I opened a startup business account with Nedbank in April of this year. I received and sms 3 days later stating that my account had been opened and that a banker by the name of Florina Lebelo in the Rustenburg branch would contact me to finalise the activation of the account. After 2 weeks I hadn't heard anything. I sent her a couple of emails which were not responded to. After a month had gone by I then called customer care to find out what the problem was. They managed book me an appointment to see Florina. We completed the necessary documentation and the account was supposedly activated. I was given my banking details, then i had to deposit into the account. I transfered the money into the account as requested. It went out of my cheque account but never deposited into the new business account. I spent the next month and a half trying to querie what may have gone wrong. My calls weren't being answered and emails were being ignored by my banker, Florina Lebelo. I called customer care a couple of times to complain about the service I was getting and to get answers on my deposit. It always ended with nothing more than them sending an email to my banker, which would end right there. Last week, on the 20th of July I was informed that my account had been closed and would not be reinstated regardless of my communication to rectify the issues. I had put a hold on any transactions to my business account until Nedbank could tell me what the problem was. I lost business and there is compensation for that. It is the worst service I have ever received. I also considered closing my FNB cheque account and moving to my Nedbank Cheque account at some point for permanent use, but i would be an utter fool to move to Nedbank for such service. Terrible