Terrible service

I app**** online for a savings acct and received an email stating all was aproved and that I should go into the branch and provide my ID and proof of residence and collect my card.<br> Waited 25 mins in a queue only to be told to see a banker. Waited to see a banker for more than 30 mins and they still could not issue my card or activate the acct. <br> All in all more than 1.5 hrs in the bank and still no closer to opening a savings acct.<br> Nevermind Nedbank, I will be taking my money elsewhere!