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Katrina E

1 reviews | Active since Apr 2017

29 Jun 2017, 09:33

Terrible service

<p> I cannot believe how long it takes Nedbank will department to sort out things. It took a month to just get a copy of my dad's will and since then I have sent them numerous emails and have not even been acknowledged. It's better just to do things yourself. The service is absolutely unacceptable. I wouldn't recommend anyone getting their will done through Nedbank. </p>

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Replies (1)
Nedbank
Nedbank's reply29 Jun 2017, 09:55
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team