Terrible service!!

I'd like to warn any small business owner who wants to open an account with Nedbank to think again, their service is the worst! Activating the account was a hassle on it's own as if that was not enough, they are now giving trouble transferring money from my account to do business which is the main reason why I opened the account in the first place. Yesterday I received money in my account and when I needed to transfer it to a business associate, I was told in order to increase my limit I have to wait for verification to be done as to where the money came from, I gave them the relevant information which they verified and increased my limit but to my surprise after they had increased my limit I could no longer log onto my profile when I called to reset my login details they took hours telling me they have a network error till they knocked off. My banker promised he would get it done first thing in the morning next thing when I call today I get a different story that he still needs authorization to reset the login details as my business is fairly new which came as a surprise to me as I was under the impression that the verification as to where I got the money was done but here I am having to wait even longer and losing out on a business opportunity unfortunately because of their delay tactics. I joined Nedbank with so much confidence but I would never advise anyone I know to ever open a small business account with them due to the horrible service. I'm beyond frustrated because of them, words cannot express how dissatisfied I am with their service.