Terrible Service

I HAVE RECENTLY JOINED NEDBANK AS MY BANK, ITS BEEN 2 MONTHS OF HELL BANKING WITH THEM. I REGRET CHANGING FNB FOR THIS BANK. I HAVE COMPANIES THAT KEEPS ON DEDUCTING MY ACCOUNT WITH OUT MY CONSENT. I HAVE BEEN CALLING NEDBANK FOR REVERSAL AND STOPPING THIS DEBIT ORDER'S. I WAS TOLD FOR EACH DEBIT ORDER TO BE REVERSED AND BLOCKED I WILL BE CHARGED R55 EACH. BARE IN MIND THAT I HAVE 5 ANUTHORIZED DEBIT ORDERS. YOU ARE NOT SAFE WHEN YOU BANK WITH NEDBANK. ANY COMPANY CAN JUST DEBIT YOUR ACCOUNT IS EXPOSED TO ******. IT TAKES NOT LESS THAN 30 MINUTES OF HOLDING ON THE PHONE WAITING FOR THE CONSULTANTS TO ANSWER AND STILL GET NO JOY. THIS IS THE LAST MONTH I AM WITH THIS BANK. I'VE NEVER BEEN THIS FRUSTRATED BEFORE!!! THEIR SERVICE IS DISGUSTING AND ONLY CARE ABOUT MAKING MONEY FROM THE CLIENTS INSTEAD OF HELPING. FNB HAS AN APP THAT YOU CAN REVERSE THIS KIND OF DEBIT ORDERS YOURSELF FREE OF CHARGE, WHY IS NEDBANK NOT ALLOWING THAT ??? CLEARLY TO ***** PEOPLE.