Terrible service

Twice I was suppose to open an account with Nedbank and on both occasions it seems that the level of service shows that they are not interested in my business.

The first experience was with a guy called Daluvuyo who made an appointment with me for my business account then he didn't even bother pitching for it which was a complete waste of my time then I tried to open my own personal account with a lady called Crystal Parker I explained to her that I was in need of a card as I was traveling for business a week later and she then stated that she would get me the card before I leave.

Its been 20 days since I met with her I travelled on business without a card I still haven't received a card till this day and the worst part is there is absolutely no communication from Nedbank. 20 days later I get a rewards card from DSV their courier company which I found to be the greatest insult. How do I get a rewards card without an actual card? This is by far the worst service I have ever received

Nedbank is the greatest disappointment in a bank I honestly was expecting so much more but now I know that Nedbank does definitely not live up to good standards of service and from my experience they operate as though they dont need your business