1 reviews | Active since Feb 2011
TERRIBLE SERVICE
I have been a nedbank client for a number of years and every time i think the service cannot get any worst i am surprised once more :
I have phone a few times to inquire about new credit and cheque cards and every time I am told that the cards will be ordered automatically but someone will check and get back to me .Guess what My cards are due to expire in a week and still nothing.
I also ask for my new garage card to be delivered to epson downs branch as the four ways branch is closed and guess what i get a sms to pick up my garage card from broad-acres branch.
Dear Yogandran
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Yogandran
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team