NM
Norman M

1 reviews | Active since Jul 2010

16 Feb 2017, 07:45

Terrible service

<p>From: Norman Malope [ MTN South Africa ] <br /> Sent: Thursday, 16 February 2017 07:43 AM<br /> To: Khumalo, S. (Sipho) ********** /> Cc: ********** /> Subject: balloon quotation ********** 0001</p> <p> </p> <p>Good day Sipho.</p> <p> </p> <p>I’m not sure if your FAISE compliance or not. Or your aware of NCR regulations.</p> <p> </p> <p>I HAVE BEEN WITH NEDBANK FOR QUIT SOME TIME NOW AND IT HAS BEEN GOOD ME. I HAVE R100 000 loan with Nedbank. Credit card . cheque account WITH NEDBACK</p> <p>MY CAR WAS FINANCE BY mfc . I HAVE NEVER DEFAULT ON MY ACCOUNT.</p> <p> </p> <p>Please do your job with integrity and apply the values of the company. I do not wish to be stressed by your specifically not NEDBANK . you have got nerve to send me a new quotation after the agreement we made in January and signed , send to via email.</p> <p> </p> <p>Attachment is the agreement I made with you in January and your failed to call me in January. In November 2016 I called you and advised your</p> <p>To call me about my balloon payment in January.</p> <p> </p> <p>I do not want any changes on my account as per agreement I made in January PLEASE…</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Nedbank
Nedbank's reply16 Feb 2017, 08:48
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team