1 reviews | Active since Jan 2017
Terrible service
<p>after my previous report on the bank I was assured that my account will be properly managed however that was just to shut me up as I have cancelled the greenbacks and I am still being charged for it j have tried to contact the branch and the call centre and I am on hold for 15 minutes at a time . When I eventually get through and ask for a manager the call centre agents refuse to transfer the call </p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team