terrible service

<p>Last week I tried to log into my internet banking and had my password rejected and account blocked. I called the call center and was told that there was a problem with internet banking and no-one can log in. My account was still blocked so I made the mistake of walking into your Clearwater branch. After 30 minutes of waiting, I went to ask why there was only one teller. I was told that there were two, even though one seemed to be a standing teller, and I was told that they couldn't tell me how long it would be as pensioners had priority and were being pushed ahead of the queue. So basically my time is worth less, thanks. I do love being a second class client, or are you worried that the pensioners wouldn't survive your long queue times.</p> <p> </p>