Terrible service

<p>I opened a check account online and never received my cards I then opened another account as I was under the impression that the other account was never opened as I received no feedback from nedbank or a branch I then received the greenback card delivered to the Overport city branch I was told my the associate that they could not activate the American express card and there was no need to use it </p> <p>I then opened a policy with nedbank insure after two months I sent an email for the policy to be closed and to date I am still being debited and each time I am being charged a fee I now owe nedbank 490 which i don't think I am liable for as the mess up was their side </p> <p>I received a SMS sayingtheaccount was closed and went to the city view branch to open a new account to move my salary over when I went to the consultant he told me that there were two accounts opened in my name and both overdrawn he said he could not assist I must call the call centre however he gave me the account number of the first account opened as he checked the other account and nedbank insure was still debiting the account . He asked me to get the call centre to close the other account </p> <p>I went back to work and spoke to the customer care manager she was very helpful and informed me that the branch was actually giving me the run around she ordered new cards for me and told. Me that if they do not want to close the account they should call. Her and she will help </p> <p>i received a message my card is ready , please bear in mind I have moved my salary and every single debit order over and when I go to city view branch I am told the card is inactive and so is the account they also tell me they can't activate my cellphone banking or close the other account because it's overdrawn </p> <p> </p> <p>i really need someone to assist with this it's is ridiculous that I have to keep leaving work and no one knows what is going on and I'm now terrified that I will not be paid this month and all my stuff will be unpaid please can A trained professional assist me with this issue because I have had it with the untrained staff at the branches I am currently in hospital and I don't think it's morally right that I should be stressing over such a trivial thing </p>