1 reviews | Active since Dec 2016

15 Dec 2016, 09:46

Terrible service

<p>I've been with Nedbank for many years and never had good service! Starting with all my personal details that they seem not to be able to get right. Then just know I had a problem with internet banking and wanted my profile number over the phone and according to them I dont live at my current address!!!!! Lived there for 5 years and get my statement to the address! Know I have to go to the branch..... waste my time. After 30 min of holding the line!</p>

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Replies (1)
Nedbank
Nedbank's reply15 Dec 2016, 11:18
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team