1 reviews | Active since Jul 2016

05 Jul 2016, 15:35

Terrible service

<p>I need a simple answer from their email contact centre and all I get is a BASIC "cover all" message from melissa jacinto - after being a client for close to 20 years... terrible service! Do not try to phone me, I am not in the country. rather email me! Melissa Jacinto has my email address!</p>

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Replies (1)
Nedbank
Nedbank's reply06 Jul 2016, 05:50
Official

Dear Earle,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team