1 reviews | Active since Nov 2012
Terrible Service
<p>Over a month ago an ******* transaction took place on my account for a sum of R2700 of which Nedbank was notified immediately the trouble started there where i was directed all over the call center from every possible department you can imagine so at last i get to where i need to... was told we need to block my account which was done followed by a dispute from. My god this dispute form was sent to nedbank over 100 times with no possible response or update! this is my funds just because it may be R2700 and some odd cents doesn't mean it should be ignored i am now fed up with this and need to know when il receive a credit for this more importantly as a call of update. I mean if you cannot update a customer we need to stop banking with you as this is no way of treating a clent. Especially when you charging a fee it's not done for free! Dissapointed Nedbank didn't expect such pathetic service from you guys... I left standard bank and boasted about you guys ever since but now i feel as if i was wrong... </p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
Thank you for the positive feedback and for allowing us to Make Things Happen.
Kind regards
Client Experience Team.
