Terrible Service

I have 2 current accounts with Nedbank, I requested for one of my accounts to be closed in the week of the 25th January 2022. I was told it would be closed, a week later I get an SMS saying that that the account is in a negative balance. I call again, get told it will take 48 hours Few days later I get another SMS, AGAIN I call in. Today I had to call for the 4th time!! I get told it will be closed…………….

Nedbank service is terrible!!! I am very tempted to go back to Standard Bank!