1 reviews | Active since Nov 2013
Terrible Nedbank service!!
I was waiting at Nedbank Sandton city to make a deposit. Got a ticket to get served.<br> Whilst waiting I was watching the Bull **** they sell on their screens. Effective and easy service... that is non existant!!<br> I waited for 40 minutes before helped. What amazes me is the fact that there are 29+ service counters and only 4 is manned whilst there are sitting 30 and more customers to be served! at the bottom floor numerous staff members were standing in the kitchen chatting. After complaining at the RUDE relationship manager she informed me that everybody was sick, which was true as all the customers was indeed sick of waiting for the service as promised on the BS adds. <br> Wake up Nedbank!! Go and learn at your competition i.e. FNB.
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
