Terrible customer service in Nedback King Wiliam's Town

<p>During the December 2016 holidays I was accompanying my father to Nedback in King Williams Town and we used the Nedbank that is close to Metlife Mall. I waited on the line while my father was sitting down as he is old and could not stand on the long que. </p> <p> </p> <p>I was shocked to see only 3 tellers open at the branch and even though the que was long one teller got closed and we had to share the que with the people that were withdrawing cash on the tellers. I waited on the que for an 1H20 minutes and only then did we get attended to. What was stressing was the fact that the people at the tellers were too slow and they kept chatting with one another as if the ques were not long.</p> <p> </p> <p>I even looked around at the branch looking for the complaints box but did not see any, people in the ques were complaining about the fact that we have been standing there for too long. And when I told people of the bad service in Nebank at King Williams Town the people there were not surprised and said they dont even go to that Nedbank anymore because the people there are not friendly and they dont care about their clients. I was shocked that this Nedbank is known for such services, this was very unproffessional and the Manager at Nedbank needs to sort this out as people have other commitments to attend , they should not be spending their whole day standing the at long ques at that bank. </p>