1 reviews | Active since May 2013
Terrible customer Service
Phop 13 Hillcrest Corner, Cnr Old Main Road & Hospital Road, 3610, South Africa PO Box 1144, Johannesburg 2000, South Africa
My business partner deposited a lot of cash via the ATM, on one deposit the machine gave back two notes , the one R200 torn , the other with the corner torn off. she called the banking people immediately so they can find the missing corner in the ATM machine , they declined and told her to come back today 13/05/2022. Nor they say the cannot find the corner but offers to replace the R200 with a R100 , they other R200 the bank did replace. Why not the other one ? Then the team leader at the bank had a very devil may care attitude . No wonder I see on Google maps that bank as a one star review . Bank manager should handle her branch better. So when is that bank replacing the other R200 note????????
PO Box 1144, Johannesburg 2000, South Africa
My business partner deposited a lot of cash via the ATM, on one deposit the machine gave back two notes , the one R200 was torn , the other R200 with the corner torn off. she called the banking people immediately so they can find the missing corner in the ATM machine , they declined and told her to come back today 13/05/2022. Now they say the cannot find the corner but offers to replace the R200 with a R100 , the other R200 the bank did replace. Why not the other one with the corner torn ? Then the team leader at the bank had a very devil may care attitude . No wonder I see on Google maps that bank as a one star review . Bank manager should handle her branch better. So when is that bank replacing the other R200 note????????
PO Box 1144, Johannesburg 2000, South Africa
My business partner deposited a lot of cash via the ATM, on one deposit the machine gave back two notes , the one R200 was torn , the other R200 with the corner torn off. she called the banking people immediately so they can find the missing corner in the ATM machine , they declined and told her to come back today 13/05/2022. Now they say the cannot find the corner but offers to replace the R200 with a R100 , the other R200 the bank did replace. Why not the other one with the corner torn ? Then the team leader at the bank had a very devil may care attitude . No wonder I see on Google maps that bank as a one star review . Bank manager should handle her branch better. So when is that bank replacing the other R200 note????????