Terrible - Consultant - credit card call centre - DISGUSTED

<p>To my own dismal after I called to your hotline. From the onset the lady was unhelpful, eventually she gets that I want to actually reduce my credit amount. She chooses to reduce the amount at her own discreation, when I ask her to correct it to the amount that I want she tells me it is already processed. I am ****ed, she didnt even apologies. I know I am not a VIP client to Nedback but guess what I am not STUPID!!!</p> <p> </p> <p>PLEASE LISTEN TO THE CALL AND TAKE THIS PERSON TO TRAINING!!!! i would appreciate some feedback with what I initially wanted....</p>