TERRIBLE BANK WITH ***********, USELESS STAFF

<p>As a frequent traveller, I app**** online for a Nedbank Voyager Platinum Credit Card. It was approved and I was sent an SMS after 3 weeks to collect my card. I had spoken to a staff member and explained that I do not have an ID and I need to apply but I have a valid Passport and whether I can use it to collect. They informed me I could. I went to the branch at The Grove Mall and explained to the lady there. I presented my Passport and she rep**** that it is not accepted as identification and that she had to FICA me with an ID. But in absence of that, I should go an apply for an ID and bring the slip as proof together with my Driving Licence and she can FICA me and give me my card. Laughing I looked at this poor stupid soul and asked she can FICA me with a slip and Driving Licence BUT NOT a Passport. Nobody could assist. I am done. This is the second such terrible experience with the ........ Nedbank. From my side, keep your card. Shove it where the sun cannot reach and blow it in the face of your ***********, useless staff members.....</p> <p> </p> <p>NEVER EVER AGAIN.</p>