TB
Tamaryn B

1 reviews | Active since Jul 2018

11 Jul 2018, 11:33

TERIBLE SEVICE!!!!!!!!!!!!!!

My credit card was behind in payment of about 4 months I paid my credit in full nothing outstanding at all via Eft on Monday night and I then proceeded to Email proof of payment to Kylee at card collations and was told if I made the payment Monday the payment would reflect today. When I got to work today I called the card collation to see if my payment was received on there side I was then told my Account had been handed over to the legal department apron speaking to them this morning I was told could not pick up the payment on there side and I must email proof of payment again to ********** apron attempting to do so several times with no response back what so ever I was told it would take up to a few days to trace the payment from there side and then my account would be closed . The Lady did n not even give me a chance to speak I do NOT WONT MY ACCOUNT CLOSED!!!!

I think the service I received is terrible and would NOT BY ANY MEANS RECOMEND NEDBANK TO ANYONE AT ALL.

0
Replies (1)
Nedbank
Nedbank's reply11 Jul 2018, 11:56
Official

Dear Tamaryn Briedenham

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Service Support