1 reviews | Active since Oct 2021
Teribble! Horrible! Please do yourself a favour and bank with other banks.
Today my bank account was somewhat hacked and my entire salary was taken from it. I rushed to Nedbank-Edenvale branch and the teller told me he can't assist me. I had to cry to be assisted by a nice lady called Mathapelo. She handed me her desk phone for me to call ***** department (I could not use my phone because it was off and I asked to charge and they said no) I spoke to a guy name Roger on the ***** line and he said that it's going to take 45-90 days for my matter to be resolved by the ***** investigators.
2 MONTHS?? I never authorized such payments and I can't wait for so long for me to get my money back. I never authorized my entire salary to be taken out of my bank just a few hours of receiving it. Why is it so difficult to reimburse me the money lost while investigations go on like other banks? I have bills to pay, it's month end for crying out loud.
What hurts is that I have been with Nedbank for almost 10 years now and honestly? I will be leaving this bank as soon as my money is paid back.
