1 reviews | Active since Sept 2017
Telephone manners
i called Nedbank Pavilion around 11:15am today, to get information if the bank is opened on Sunday, the lady that picked up didn't even greet me, and when i asked her if Pavilion Nedbank was opened today her response was '' THAT WHY I PICKED UP THE PHONE( WITH A BIG ATTITUDE)''.she didn't even gave me a chance to ask the trading hours . i did not even get her name but the number that i dialed was ********** .
Dear Zama
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Zama
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team