LM
Lourens M

1 reviews | Active since Mar 2009

01 Mar 2016, 06:18

Technical Errors - My Financial Life

Nedbank, please improve the service of the \My Financial Life\" on your internet banking. It seems to be more out of service due to \"Technical Errors\" than in service. I tried 4 times yesterday once between 6 and 9 AM and 3 times yesterday afternoon between 5 and 6.30pm and again this morning 6.05am. still no access. If you want to provide your customers with a service, make sure the service is functioning properly."

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Replies (1)
Nedbank
Nedbank's reply01 Mar 2016, 08:14
Official
Hello piedpipe,

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards
Client Experience Team