Technical Errors an endless struggle at Nedbank

Problem: Internet banking -- I can't change my Address, I can't delete notifications, I can't even see my bank cards. Who knows what else doesn't work. All of it gives error messages like "Apologies! Looks like something's wrong on our side."

So I got the problem escalated to technical division and got a reference number. Goess what happens next? 3 weeks go by and then on a Sunday afternoon, I get an SMS saying the ticket has been closed! Guess what? The issue is still completely unresolved!! Now I need to waste even MORE of my time following this up and getting the service ticket reopened.

Clearly Nedbank doesn't give a rat's **** about their clients, let alone the integrity of their own systems

Stay far away from this phony bank. They masquerade as elegant and prestigious but when it comes to service, you're better off literally anywhere else.