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Tshifhiwa D

1 reviews | Active since Nov 2017

06 Nov 2017, 12:57

Tax free investment

I've transferred my money from cheque account to tax free but less money is reflecting so when I call the call centre no body is assisting me because they waiting fo manger since last week.

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Replies (5)
Nedbank
Nedbank's reply06 Nov 2017, 13:35
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team

TD
Tshifhiwa D's update07 Nov 2017, 15:06
Reviewer Update
The manager call me yeasterday and told me his team are working on it within 24hours ,so ur time is up Mr manager.so if is how Nedbank it taking people money is better not using nedbank
TD
Tshifhiwa D's update08 Nov 2017, 19:10
Reviewer Update
I lost hope on nedbank is time to get a better bank. .even so called manager they just lies and do empty promises that they don't keep
TD
Tshifhiwa D's update09 Nov 2017, 14:37
Reviewer Update
How long must i wait for my money because when I call nedbank the maneger is no where to find,myb is time to go to media now
Nedbank
Nedbank's reply09 Nov 2017, 15:02
Official

Dear Mr Davhana

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team