SS
Sarel S

1 reviews | Active since Jul 2016

26 Jul 2016, 09:24

Tall Tales

<p>i am so dissapointed in Nedbank. i had a personnal loan witch was settled twice. it has been more than 10 days no one can give me a straight answer as to when i will receive my money back. each time i phone and enquire about my money they have a different issue. it is as thou they do no t want to pay me back.... i was promised 5 days from the first enquiry since 5 days has passed i have phoned them every day. just receiving new promises.</p>

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Replies (1)
Nedbank
Nedbank's reply26 Jul 2016, 10:44
Official

Dear Sarel,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team