1 reviews | Active since Jun 2016
Taking monies when it's not even due and account is up to date
<p>Nedbank and MFC don't know what they doing, they are taking car payments off your account when it is not even due. Then I get told to wait 7 working days before they can refund me my money back. The other one says I should go into the branch and if there is a problem the branch can Call Dashnee Pillay on ********** even the Branch can't assist me as Dashnee does not answer her phone.</p> <p> </p> <p>Standing inside the bank and wasting my whole day trying to get my money back that they have taken off a car that is up to date with the payments and the payment isn't even due. </p> <p> </p> <p>I need to change to a better bank a bank that I can trust and relay on.</p> <p> </p> <p> </p>
Not even the branch (Vincent East London) could of assisted as Dashnee Pillay does not answer her telephone. The ladies at the Branch could not even believe that this is happening and even advise us to contact Hello Peter becasue this is unaceptable. back on the phone with the call center and trying to make out its my fault how can that be if my account is currently up to date!!!!!!!!!!
No managers are available no wonder this is happening as there isn't managers!!!!!!
Not even the branch (Vincent East London) could of assisted as Dashnee Pillay does not answer her telephone. The ladies at the Branch could not even believe that this is happening and even advise us to contact Hello Peter becasue this is unaceptable. back on the phone with the call center and trying to make out its my fault how can that be if my account is currently up to date!!!!!!!!!!
No managers are available no wonder this is happening as there isn't managers!!!!!!
Dear Mr Harvey,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
Dear Mr Harvey,
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team