NU
Nur U

1 reviews | Active since Mar 2016

04 Jul 2016, 12:15

Taking forever for just a simple swipe machine

<p>Been over a month since ive app**** for a swipe machine, everysingle time they come up with a newq story and new delay. Im an business account holder and i recently opened a few shop in a complex where every person that walks in wants to use a card. how do nedbank want me to have a flow in my acc when they are the one causing a downfall of my business. If you guys are just so pathetic in providing assistances why do youll even bother with all these promising ads and stuff. Ive done everything they have asked even signed up a 24months contract with ConnectNet just for nedbank product and now i must just senseless pay mopney to them even without using thier services!! just utterly pathetic</p>

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Replies (2)
Nedbank
Nedbank's reply04 Jul 2016, 12:22
Official

Dear Nur,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

NU
Nur U's update19 Jul 2016, 11:11
Reviewer Update

everything sorted and working 100% due to good reponse from the complaint department Cody