Takes my money so easily, but refuses to release it!

<p>Hi there,</p> <p>Im Mr Adams and I bank with Nedbank in Fransie van Zyl Ave, N1 city in Cape Town. I am so fed up and frustrated with Nedbank. I have been doing investments with the bank for many years, whenever I bring funds to invest, there are no problems and no hassles taking my money, BUT the moment I come back to talk about MY money, then there is no one. I have to speak to different consultants constantly. And when they make mistakes, they dont rectify it.</p> <p>I have to come in every 3rd or 4th day only to find NO progress or NO results!</p> <p>For the month of September, I went in a week before my 1/3 investment of R2500, a pay out which was suppose to be payed out 03/09/2016. That never happenend and I'm still waiting, its the 10th of October already. </p> <p>This branch can't pay out because they are waiting on JHB for a month, also I have to mention that I have spoken to Sharkira, she is never in the office when we are there so we end up asking to speak to the manager, and was also not available.</p> <p>We asked to speak to the team leader; Lisa and she refused to speak to us.</p> <p> So we called the call center to complain in JHB, but still nothing has happenend. Absolutely nothing. Its extremely frustrating and upsetting.</p> <p>Sandeko is still thinking if he must release my money, he is in the Head office in JHB. Its my money that is suppose to be issued to me. I have reponsibilities and I need what is owed to me.</p> <p> </p> <p>Please tell me who I need to talk to to get the matter resolved. I have been to Nedbank the whole of September (wasting petrol). We were there on the 6th of October and they assured me that the money will be in my account by Saturday. Its Monday today and still no money.</p> <p> </p> <p>I expect this matter to be resolved asap please. I am not being harsh. I will lay a complaint everyday until this matter is resolved colrrectly.</p> <p> </p>