RE
Rudolph E

1 reviews | Active since Feb 2014

02 Apr 2016, 16:04

Suspending all bank account Services

I received a FICA notification on Tuesday the 29th of March that I should go to my nearest branch and FICA my accounts. I did that on Saturday morning the 2nd of April (4 days later). <br> Saturday afternoon all my accounts were suspended due to outstanding FICA. The call-center can't help me until Monday. <br> VERY VERY POOR SYSTEM CONTROLS NEDBANK !!!<br>

0
Replies (1)
Nedbank
Nedbank's reply05 Apr 2016, 08:56
Official
Hello Rudolph Evert,

We at Nedbank value you and take your concerns to heart. An investigation is being conducted and a resolution manager will be in touch.

Kind regards
Client Experience Team