BM
Brinny M

1 reviews | Active since Feb 2015

29 Apr 2015, 15:05

Suffocating Clients

I visited the Nedbank branch at the Cresta Shooping centre this morning. The branch is currently undergoing renovations - as much as I can respect the fact that they are trying to improve the look and standard of the branch I fail to understand the state of the branch this morning.<br> <br> As I walked in there was a strong smell of, what smelt like turpentine. I could barely breath! There was a lady in front of me who had her child with her, this poor child looked like he was about to faint from the smell. I had a chat with one of the staff members to ask why are we not being provided with dust masks at the very least - her response was \We are also suffering".<br> <br> These conditions are not acceptable. I am pretty sure even the contractors adhere to certain health and safety rules and regulations.<br> <br> Big thumbs down to Nedbank on this one! """

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Replies (1)
Nedbank
Nedbank's reply29 Apr 2015, 16:25
Official
Hello bmphogo,

Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.

For your convenience, please note our dedicated complaint channels: ***/ ***

Kind regards

Client Experience Team

Best regards,