Sudden Disgusting Service

After all my years of loyalty to Nedbank my query has been ignored since the 15th July by the Consultant in the Complaints Depaartment. The woman Haley Abrahams in Complaints has being nothing than contempt and disregard towards me during the time of sheer mental anguish as my husband is dying. She ruled that the Contractor was in the right despite him working to the that goal that all claims are assessed first and has in writing blatantly **** to me. Furthermore she has ignored every single email communications since I called her out on since the 16th July. I had recommended Nedbank Insurance to my daughter, 4 friends and my Post about how great they are on the billboard at the Italian Club, I have now advised not to ever change to Nedbank Insurance as there is an extremely bitter taste in my mouth and if this is one company that’s service has become definitely not that anyone should change to - just my daughter home is valued at R3 million by several Estate Agents. I am extremely angry as something has gone very, very wrong at Nedbank and you would think they should investigate but 18 phone calls clearly shows Nedbank does not give a damn about their customers. I am ecstatic that I have cancelled as I no longer want anything to do with Nedbank!