JB
Jonathan B

1 reviews | Active since Dec 2015

30 May 2016, 11:31

"SUCKERED IN"....now to jump thru hoops, rings of fire, etc!

<p>Via internet banking I "shifted" some funds into an investment account. </p> <p> </p> <p>Now that I wish to terminate this investment account - I am told I can only close this account PHYSICALLY by going to a branch.... and standing in some dreadfully slow queue! </p> <p> </p> <p>What utter ******* is this? You may move fund OUT - but not back IN???</p> <p> </p> <p>These funds are to go BACK INTO THE ACCOUNT THEY WERE SHIFTED FROM!</p> <p> </p> <p>SORT IT OUT, Nedbank!</p> <p> </p> <p>Or close this account entirely!</p>

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Replies (1)
Nedbank
Nedbank's reply30 May 2016, 11:42
Official

We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.

Kind regards

Client Experience Team